Future First Charter
Together with Values and Compassion
Kents Hill Park is proud to be part of The Venues Collection, who operate a social purpose framework to make sure the impact we have on the world around us is a positive one.
We welcome thousands of guests through our doors every year so we have a responsibility to ensure The Venues Collection has a clear social purpose to better our planet and all the people we interact with.
We are more than just a collection of venues. This is why we created our Future First Charter, a framework to deliver our social purpose.
The charter outlines our commitments in 3 areas – each with its own measurable goals. Our commitments are integrally linked with our 3 brand pillars of great food, great service, great space. These areas are People Pledge, Food Focus & Enriching Environments.
People Pledge
We believe in inclusive working environments, we take pride in bringing the best out of people offering opportunities for everyone no matter which area you work in within our business. Everyone matters. We take pride in every interaction with our guests from an initial phone call to visiting our venues. All our guests are our priority.
What we will achieve:
- People development is at the core of what we do, by the end of 2021 we will have 10 apprentices or kick start employees in our business from all levels, across each venue
- Each of our venues will have at least one person who is accredited in Mental Health First Aid by the end of 2021
- By the end of 2021, we are committed to improving the diversity of our current workforce by 2%
- Our group guest feedback score will be continually at 4 and above from 2021 onwards
Food Focus
‘Food Focus’ means that we put food at the heart of what we do. From careful consideration of our supply chain through to the diner experience, each aspect supports eating better for the environment, our health, animal welfare and support local communities.
What we will achieve:
- By the end of 2021, all venues will have a system in place to measure and manage food waste, with a clear target of reduction for 2022
- All the dairy produce, whole eggs and meat in our menus will be 80% British by the end of 2021
- There will be no plastic straws, bottles and plastic stirrers in the business by 2021 and our cling film usage will be reduced by 50%
- By 1st October 2021, all of our menus will demonstrate complete transparency around allergen content through industry-leading technology
Enriching Environments
For all; For our people, an enriching place of work; For our guests, flexible, sustainable spaces to meet, sleep and celebrate; For the planet, considered actions and activities to support the wellbeing & future of our world.
- Every one of our venues is a safe place to work and our culture of safety for all is paramount. Our measure of this includes our EHO scores to 5 for all venues by the end of 2021
- Every venue will have a walking, running & cycling route by the end of 2021 for guests & colleagues to enjoy as part of a healthier lifestyle
- Each venue team participates in our “wellbeing at work” initiatives. Please ask us for more information
- As a collection, we will have a nominated charity and each of the venues have a chosen regional charity to support. Please ask us for more information on our chosen charities
- We will support our local communities through involvement in local initiatives and activities throughout the year
Contact Us
| Kents Hill Park Training & Conference Centre Timbold Drive Kents Hill Park Milton Keynes Buckinghamshire MK7 6BZ |
Reception - General enquiries and reservations
| +44 (0) 1908 358 000 | |
| Email Reception |